Shipping policy

Shipping Policy – Falvia Mart

At Falvia Mart, we are committed to providing a smooth and reliable shopping experience for our customers across the United States.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and U.S. public holidays.

2. Shipping Destinations

We currently offer shipping to eligible addresses within the United States. Shipping availability may vary depending on the destination.

3. Shipping Rates and Delivery Times

Shipping costs and available options are displayed at checkout before you complete your purchase.

  • Order Processing Time: 1–3 business days.

  • Estimated Standard Shipping: 5–10 business days after dispatch.

  • Estimated Total Delivery Time: 6–13 business days.

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the shipping carrier, destination, weather conditions, and other circumstances beyond our control.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available. Please allow 24–72 hours for tracking updates to appear.

5. Shipping Delays

Unexpected delays may occur due to weather conditions, carrier disruptions, public holidays, or other circumstances beyond our control. If your order is delayed, please contact our customer support team.

6. Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout. If you notice an error, contact us as soon as possible. Address changes cannot be guaranteed after an order has been processed or shipped.

7. Lost, Stolen, or Damaged Packages

If your package is lost, arrives damaged, or is marked as delivered but cannot be located, please contact us. We will review the situation and assist you in accordance with our applicable policies and consumer protection laws.

8. Multiple Shipments

Some orders may arrive in separate packages depending on product availability and fulfillment locations. Separate tracking numbers may be provided when applicable.

9. Contact Us

If you have any questions about shipping or your order, please contact us:

Store Name: Falvia Mart
Email: Support@falviamart.shop

We appreciate your business and thank you for shopping with Falvia Mart!